Because Soap Needs a Wingman:
Meet the sidekick your soap never knew it needed. Slip your bar (or those awkward little leftover slivers) into Dempsey’s Drawstring, pull it tight, and boom — instant lather, gentle scrub, and zero escapees down the drain.
Made from 100% unbleached linen, it’s the eco-friendly bouncer for your shower, keeping every bar in line while making you feel just a little fancier than you probably are.
• Holds soap like it owes you money
• Turns scraps into a full-blown comeback tour
• 100% unbleached linen — biodegradable, breathable, and better than plastic
DEMPSEY'S DRAWSTRING
At Baker & Dempsey, we are committed to providing exceptional service to our customers. Please review our shipping and processing policy below to understand how we handle orders and deliveries:
***PROCESSING TIME***
Orders are typically processed within 1-2 business days from the time of payment confirmation.
***SHIPPING METHODS***
We offer standard shipping and expedited shipping options for our customers.
Estimated delivery times are as follows:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
***SHIPPING COSTS***
Shipping costs are calculated based on the total weight of the order and the shipping destination.
***INTERNATIONAL SHIPPING***
Currently, we only offer shipping services within the United States.
***ORDER TRACKING***
Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to monitor the status of your delivery.
***LOST OR DAMAGED SHIPMENTS***
In the rare event that your shipment is lost or damaged during transit, please inform us immediately. We will collaborate with our shipping partners to address the issue promptly.
***RETURNS AND EXCHANGES***
Refer to our Returns and Exchanges Policy for guidance on initiating a return or exchange.
***HOLIDAY SHIPPING***
During peak holiday seasons, processing and shipping times may be extended. We will inform our customers of any adjustments in advance.
***CUSTOMER SERVICE***
For any inquiries or concerns regarding shipping, processing, or order tracking, please contact our customer service team at letusknow@bakeranddempsey.com.
***UPDATES AND CHANGES***
Baker & Dempsey retains the right to revise this shipping and processing policy as necessary. Any modifications will be communicated to our customers promptly.
We appreciate your support of Baker & Dempsey. Should you require further assistance or have any additional questions, please don't hesitate to reach out to us.
At Baker & Dempsey, we strive to provide the highest quality cold-pressed soaps to our customers. We are committed to ensuring your satisfaction with our products. Please review our return policy below, which is designed to address any issues you may have while protecting both our customers and our company.
***NATURAL VARIATIONS***
Due to the artisanal nature of our cold-pressed soaps, each bar is unique. Variations in color, size, shape, and minor imperfections such as nicks or dings are normal and do not affect the quality or performance of the soap. These characteristics are part of the handmade process and are not considered defects.
***ELIGIBILITY FOR RETURNS***
Damaged or Defective Products: If you receive a product that is significantly damaged or defective (beyond the natural variations described above), please contact us within 7 days of receipt. We will gladly provide a replacement or a full refund.
Incorrect Orders: If you receive an incorrect product, please notify us within 7 days of receipt. We will arrange for the correct product to be sent to you or issue a full refund.
Unopened Products: Due to the nature of our products, we only accept returns on unopened, unused products in their original packaging. You must contact us within 14 days of receipt to initiate a return.
***NON-RETURNABLE ITEMS***
Opened or Used Products: For sanitary and safety reasons, we cannot accept returns of any products that have been opened, used, or are without their original packaging.
Custom Orders: Custom or personalized orders are non-returnable unless they arrive damaged or defective.
***EXCEPTIONS AND SPECIAL CASES***
Quality Concerns: If you have a concern about the quality of an opened product, please contact our customer service team. While we generally do not accept returns of opened products, we will consider each case individually and may offer a store credit or partial refund at our discretion.
Customer Satisfaction: We value our customers and want you to be satisfied with your purchase. If you are unhappy with a product, even if it is non-returnable, please reach out to us. We will do our best to work with you to find a satisfactory solution, which may include a discount on a future purchase.
***RETURN PROCESS***
Contact Customer Service: To initiate a return, please contact our customer service team at letusknow@bakeranddempsey.com with your order number, details of the issue, and any relevant photos.
Return Authorization: Our team will review your request and, if approved, provide you with a Return Authorization Number (RAN) and instructions for returning the product.
Shipping: Customers are responsible for the shipping costs of returning items unless the return is due to our error (e.g., damaged, defective, or incorrect products). We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
***REFUNDS***
Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).
***EXHANGES***
If you need to exchange an eligible product, please follow the return process outlined above. Once we receive your return, we will send out the replacement product.
***CONTACT US***
If you have any questions about our return policy, please contact us at: letusknow@bakeranddempsey.com
